AppointmentCall
For Windows is a complete, automated Windows and web-based patient
notification solution for any healthcare clinic.
AppointmentCall is designed to automatically
communicate virtually any patient information to and from
patients.
Deliver patient reminder date and time calls to hundreds of patients
automatically - Callers can confirm the appointment with a simple
touch-tone response, which is automatically printed in your office or
emailed to your desktop the following morning.
Other types of
calls AppointmentCall delivers:
- Pre-surgery alert calls
- Post-surgery follow-up calls
- "It's that time" reminder calls
- "Are You Okay?" patient check-up
- Emergency notification
- 24-hour clinic information line
- Patient connection line
- Lab results
- Patient surveys
- Many other types of calls can be
delivered
Give voice to virtually any
patient data. Full-featured Interactive Voice Response (IVR)
and onboard database of more than 1,000 names means virtually any
patient name and data can be spoken. Names, dates, dollar amounts,
dollar balances, schedules - if it resides in your database,
AppointmentCall For Windows speaks
it.
Windows and
web software make the patient communication process
easy. Simple Windows software
is intuitive and easy-to-use. Each button performs a unique function to
set up and make calls, create voicemail boxes, build an information
line, speak virtually any information and much more. Tutorials included
with the system explain each button and how to use it.
No
dedicated computer is ever required to operate. Use your computer to download phone numbers into
AppointmentCall, then turn your attention elsewhere. Onboard processor
works alongside your computer. It never ties up a processor. USB
or serial connectivity means fast data transfers.
Use Internet Explorer to launch call sessions, even from
home. Log into
AppointmentCall For Windows from your home or office computer, select
messages, download Call Lists, make calls, print reports and check
configurations, all from home. If you need to call
and getting to AppointmentCall isn't possible, use your web
browser.
Call Database organizes hundreds of patient
categories with ease. AppointmentCall's Call Database incorporates "tagging", which
makes it easy to create and manage targeted call lists. Create "tags" based on activities, such as "New Patient",
"Pre-surgery reminder call", "Board of Directors", etc. Quickly identifies and
calls targeted groups.
Import data
from your existing patient management
software such as Medisoft, Lytec and others, or use
the system’s built-in database to store, edit and load patient phone
numbers.
e-mail text
messaging - For patients who prefer e-mail, AppointmentCall For
Windows delivers text messages to any home or work computer.
Launch a call session from any touch-tone
phone - Simply dial in, log
in, record a message, elect a list of phone numbers to call and hang up.
Calls begin automatically.
Powerful
reporting proves attempts to reach patients. Reports
include a comprehensive Call Detail Report, System Summary Report,
Blocked Phone Number Report, Call History Report, System Configuration
Report and Mailbox Report. No other system of this size provides this
level of reporting.
Integrates
with existing patient management software. AppointmentCall For
Windows integrates with virtually any popular patient management
database software packages.
Set your data
download once and forget it. Our unique FileDoctor utility is designed to identify your
practice software's data fields, then import them automatically every
day into AppointmentCall. Simply set it, then forget it. Calls are
always delivered daily, routinely and automatically.
HIPAA-compliant
technology. Designed with privacy and security in mind, patient
information is passcode protected. The system meets all HIPAA
requirements.
Mac user? We work with you, too.
Combine AppointmentCall For Windows with PC Anywhere to work with Mac
OS.
US Netcom
is the only company with a patent for accurately delivering
calls to answering machines. Patented MachineMasterTM
technology delivers messages to most answering machines. No other
company can match this level of performance.
US Netcom offers the industry's best training and
full video tutorials. Our systems come complete with one on
one or phone training, video tutorials and User's Guides.
As always,
US Netcom offers the industry's best technical support
staff.
No other company can match US Netcom's superior technical support. With
over 23,000 systems installed
worldwide.