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AppointmentCall For Windows  

AppointmentCall For Windows is a complete, automated Windows and web-based patient notification solution for any healthcare clinic.

AppointmentCall  is designed to automatically communicate virtually any patient information to and from patients.

Deliver patient reminder date and time calls to hundreds of patients automatically - Callers can confirm the appointment with a simple touch-tone response, which is automatically printed in your office or emailed to your desktop the following morning.

Other types of calls AppointmentCall delivers:

  • Pre-surgery alert calls
  • Post-surgery follow-up calls
  • "It's that time" reminder calls
  • "Are You Okay?" patient check-up
  • Emergency notification
  • 24-hour clinic information line
  • Patient connection line
  • Lab results
  • Patient surveys
  • Many other types of calls can be delivered

Give voice to virtually any patient data. Full-featured Interactive Voice Response (IVR) and onboard database of more than 1,000 names means virtually any patient name and data can be spoken. Names, dates, dollar amounts, dollar balances, schedules - if it resides in your database, AppointmentCall For Windows speaks it.

Windows and web software make the patient communication process easy. Simple Windows software is intuitive and easy-to-use. Each button performs a unique function to set up and make calls, create voicemail boxes, build an information line, speak virtually any information and much more. Tutorials included with the system explain each button and how to use it.

No dedicated computer is ever required to operate. Use your computer to download phone numbers into AppointmentCall, then turn your attention elsewhere. Onboard processor works alongside your computer. It never ties up a processor. USB or serial connectivity means fast data transfers.

Use Internet Explorer to launch call sessions, even from home. Log into AppointmentCall For Windows from your home or office computer, select messages, download Call Lists, make calls, print reports and check configurations, all from home. If you need to call and getting to AppointmentCall isn't possible, use your web browser.

Call Database organizes hundreds of patient categories with ease. AppointmentCall's Call Database incorporates "tagging", which makes it easy to create and manage targeted call lists. Create "tags" based on activities, such as "New Patient", "Pre-surgery reminder call", "Board of Directors", etc. Quickly identifies and calls targeted groups.

Import data from your existing patient management software such as Medisoft, Lytec and others, or use the system’s built-in database to store, edit and load patient phone numbers.

e-mail text messaging - For patients who prefer e-mail, AppointmentCall For Windows delivers text messages to any home or work computer.

Launch a call session from any touch-tone phone - Simply dial in, log in, record a message, elect a list of phone numbers to call and hang up. Calls begin automatically.

Powerful reporting proves attempts to reach patients. Reports include a comprehensive Call Detail Report, System Summary Report, Blocked Phone Number Report, Call History Report, System Configuration Report and Mailbox Report. No other system of this size provides this level of reporting.

Integrates with existing patient management software. AppointmentCall For Windows integrates with virtually any popular patient management database software packages.

Set your data download once and forget it. Our unique FileDoctor utility is designed to identify your practice software's data fields, then import them automatically every day into AppointmentCall. Simply set it,  then forget it. Calls are always delivered daily, routinely and automatically.

HIPAA-compliant technology. Designed with privacy and security in mind, patient information is passcode protected. The system meets all HIPAA requirements.

Mac user? We work with you, too. Combine AppointmentCall For Windows with PC Anywhere to work with Mac OS.

US Netcom is the only company with a patent for accurately delivering calls to answering machines. Patented MachineMasterTM technology delivers messages to most answering machines. No other company can match this level of performance.

US Netcom offers the industry's best training and full video tutorials. Our systems come complete with one on one or phone training, video tutorials and User's Guides.

As always, US Netcom offers the industry's best technical support staff. No other company can match US Netcom's superior technical support. With over 23,000 systems installed worldwide.